http://www.kbpublisher.com/forums/ Forum Forum: KBPublisher General discussion en Wed, 19 Nov 2008 11:40:23 +0000 http://www.kbpublisher.com/forums/topic/search-forums#post-284 Wed, 12 Nov 2008 17:16:39 +0000 dtwilliams 284@http://www.kbpublisher.com/forums/ <p>Is it possible to search the forums??? </p> http://www.kbpublisher.com/forums/topic/contact-us-form#post-283 Fri, 31 Oct 2008 09:34:47 +0000 onesign 283@http://www.kbpublisher.com/forums/ <p>In Knowledgebase-&gt;Settings<br /> try to set Support Mailer: KBMailer </p> http://www.kbpublisher.com/forums/topic/contact-us-form#post-282 Thu, 30 Oct 2008 09:07:44 +0000 dekkere 282@http://www.kbpublisher.com/forums/ <p>The KB version I'm using is 2.0.1.<br /> There's no topic about mail problems in the forum above. </p> http://www.kbpublisher.com/forums/topic/contact-us-form#post-281 Wed, 29 Oct 2008 18:16:13 +0000 onesign 281@http://www.kbpublisher.com/forums/ <p>What id your KBP version?<br /> If 2.0 try to search on sourceforge forum<br /> <a href="http://sourceforge.net/forum/?group_id=144153" rel="nofollow">http://sourceforge.net/forum/?group_id=144153</a> </p> http://www.kbpublisher.com/forums/topic/contact-us-form#post-280 Wed, 29 Oct 2008 16:28:20 +0000 dekkere 280@http://www.kbpublisher.com/forums/ <p>So, I configured php.ini file and the code above worked fine, but through the Contact Us form is not working, shows the same error msg "Something goes wrong. We are unable to process your request. Please retry shortly."<br /> What should it be now? </p> http://www.kbpublisher.com/forums/topic/contact-us-form#post-279 Wed, 29 Oct 2008 15:56:16 +0000 dekkere 279@http://www.kbpublisher.com/forums/ <p>Really, it's not working....I've got this error:<br /> Warning: mail() [function.mail]: "sendmail_from" not set in php.ini or custom "From:" header missing in C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\kb\admin\testEmail.php on line 2<br /> Mail is not working</p> <p>I'm trying to google it. </p> <p>Thanks! </p> http://www.kbpublisher.com/forums/topic/contact-us-form#post-278 Wed, 29 Oct 2008 13:00:30 +0000 onesign 278@http://www.kbpublisher.com/forums/ <p>Hi,</p> <p>Make sure that php mail function works for you.<br /> You can test it with this php code.</p> <p><code><br /> &lt;?php<br /> $mail = mail('email@example.com', 'My Subject', 'My message');<br /> if($mail) {<br /> echo 'Mail is working';<br /> } else {<br /> echo 'Mail is not working';<br /> }<br /> ?&gt;<br /> </code> </p> http://www.kbpublisher.com/forums/topic/contact-us-form#post-276 Wed, 29 Oct 2008 11:55:41 +0000 dekkere 276@http://www.kbpublisher.com/forums/ <p>Hi all,</p> <p>I configured my email in the email tab of the Admin Settings menu, but every time I've tried to send an email through the 'Contact Us' form I got an error msg "Unable to process your request. Please retry shortly." I already make sure that the email address that is in the "From E-mail / Support E-mail:" field is right and I didn't change anything else in the email settings(it's still using the PHP mailer function) but the error message continues to appear. </p> <p>Any idea what's going on? Do I need to change any other configuration to make it work?</p> <p>Thanks,</p> <p>Esther. </p> http://www.kbpublisher.com/forums/topic/syntax-error#post-275 Fri, 24 Oct 2008 11:25:27 +0000 onesign 275@http://www.kbpublisher.com/forums/ <p>It was fixed in v3.0.1 </p> http://www.kbpublisher.com/forums/topic/problem-with-register-and-login-links#post-274 Fri, 24 Oct 2008 10:10:47 +0000 dekkere 274@http://www.kbpublisher.com/forums/ <p>I added one private category at it solved the "problem". Thanks!!! </p> http://www.kbpublisher.com/forums/topic/syntax-error#post-273 Fri, 24 Oct 2008 01:50:17 +0000 ihubling 273@http://www.kbpublisher.com/forums/ <p>When I try to add a supplementary comment to the knowledgebase, I get the following error from the database:</p> <p>1064: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 're looking for from experienced parents. Please continue to share.', active =' at line 7</p> <p>Could this be because the comment had an apostrophe in it? If so, that's a significant weakness that could be exploited. </p> http://www.kbpublisher.com/forums/topic/problem-with-register-and-login-links#post-272 Thu, 23 Oct 2008 13:38:23 +0000 onesign 272@http://www.kbpublisher.com/forums/ <p>v2.0? If no any items required authorization - no links<br /> Add at least on private category. </p> http://www.kbpublisher.com/forums/topic/problem-with-register-and-login-links#post-271 Thu, 23 Oct 2008 09:36:37 +0000 dekkere 271@http://www.kbpublisher.com/forums/ <p>Hi all,</p> <p>I just installed the KB Publisher in my machine, but I'm having a weird problem(to me seems so)<br /> I tick the box at "Allow users to register" on the Security/Privacy/Registering section and it saves normally, but when I call the initial page the links that should be at the right top doesn't appear. There's no link to register or login. These links just appear if I check the "access for registered users only".</p> <p>Any idea what's going on?</p> <p>I'm new at PHP as well, so it's quite difficult to me understand the code and try to fix it by myself....</p> <p>Thanks very much.</p> <p>Esther Dekker. </p> http://www.kbpublisher.com/forums/topic/browse-server-for-file-uploads#post-263 Wed, 08 Oct 2008 21:23:30 +0000 onesign 263@http://www.kbpublisher.com/forums/ <p>Check your upload directory setting "Settings-&gt;Admin-&gt;HTML editor file director"<br /> if you set it to "/www/kb/gfx/" FCK Editor will add "images" directory so directory will be<br /> "/www/kb/gfx/images/"<br /> You can change it in admin/tools/fckeditor_custom/filemanager_connector_config.php<br /> see<br /> $Config['FileTypesPath']['Image']<br /> $Config['FileTypesAbsolutePath']['Image'] </p> <p>Thanks </p> http://www.kbpublisher.com/forums/topic/browse-server-for-file-uploads#post-262 Wed, 08 Oct 2008 17:36:10 +0000 toominator 262@http://www.kbpublisher.com/forums/ <p>Running version 3.01. When attempting to insert an image, selecting Browse Server displays nothing but an empty Images folder. I assume this is the value of the kb_upload or kb_files variable?? </p> <p>Anyway, we have all our uploaded images in /www/kb/gfx and want that folder to show up instead of Images. Any help would be appreciated. </p> http://www.kbpublisher.com/forums/topic/relocating-detailed-article-block#post-256 Mon, 22 Sep 2008 10:23:41 +0000 onesign 256@http://www.kbpublisher.com/forums/ <p>See template file client/skin/view_default/default/article.html </p> http://www.kbpublisher.com/forums/topic/relocating-detailed-article-block#post-255 Sun, 21 Sep 2008 10:12:02 +0000 mahishi 255@http://www.kbpublisher.com/forums/ <p>How can I move detailed article block (The one which shows Print link, send to friend, etc) to the left hand side of the page) </p> http://www.kbpublisher.com/forums/topic/log-statistics#post-254 Wed, 17 Sep 2008 09:48:54 +0000 Karen 254@http://www.kbpublisher.com/forums/ <p>Chris</p> <p>Sorry, there is no such feature at present. It is, however, very high on our to-do list.</p> <p>Regards </p> http://www.kbpublisher.com/forums/topic/log-statistics#post-253 Tue, 16 Sep 2008 09:11:09 +0000 chris 253@http://www.kbpublisher.com/forums/ <p>Hi, is any log statistic feature available?<br /> I know you can see the views/hits of each article, but I need to know which user accessed the knowledgebase how many times for example or see which user did view which articles.</p> <p>Or see the login statistic by month/year for example.</p> <p>If there is no graphical log statistic feature, is it possible to see this in the database directly? </p> http://www.kbpublisher.com/forums/topic/error-message-for-unconfirmed-user#post-250 Mon, 08 Sep 2008 17:48:37 +0000 prutwo 250@http://www.kbpublisher.com/forums/ <p>I just registered a user and tried to login BEFORE I confirmed the registration.</p> <p>The error message I got was wrong username/password.</p> <p>This is not the error message they SHOULD get.</p> <p>They SHOULD get an error message saying the user has not yet confirmed their registration (and preferably a link to resend the confirmation email).</p> <p>When can this be fixed? (I'd do it myself if I had access to the source code).</p> <p>- Ophir </p> http://www.kbpublisher.com/forums/topic/buggy-behavior-using-chrome#post-248 Mon, 08 Sep 2008 13:43:23 +0000 Karen 248@http://www.kbpublisher.com/forums/ <p>Ophir<br /> I agree, Chrome is very nice. At present, however, it is still in beta stage and KBPublisher doesn't actually support beta browsers.<br /> Please keep reporting any issues you do find (and anyone else). We would appreciate that.<br /> Regards </p> http://www.kbpublisher.com/forums/topic/buggy-behavior-using-chrome#post-247 Fri, 05 Sep 2008 17:40:09 +0000 prutwo 247@http://www.kbpublisher.com/forums/ <p>I just downloaded Google's new Browser (Chrome) and have adapted it as my main browser (it's very fast).</p> <p>The issue is that much of the KBPublisher admin stuff doesn't work right using Chrome :(</p> <p>For example, trying to change the Search Engine URL settings did NOT save the change.</p> <p>It took me a bit to figure out the culprit was Chrome, since everything else seems to work perfectly.</p> <p>As a paying customer - PLEASE FIX THIS!</p> <p>- Ophir </p> http://www.kbpublisher.com/forums/topic/magento-integration#post-245 Thu, 04 Sep 2008 08:04:26 +0000 onesign 245@http://www.kbpublisher.com/forums/ <p>No, at least we do not know any way. </p> http://www.kbpublisher.com/forums/topic/kbclientloader-required-once#post-244 Thu, 04 Sep 2008 08:02:34 +0000 onesign 244@http://www.kbpublisher.com/forums/ <p>Do you still have the problem?</p> <p>I can see path to file generated incorrect<br /> c:/wamp/www/kb/client/inc//KBClientModel_common.php'<br /> it should be<br /> c:/wamp/www/kb/client/inc/default/KBClientModel_common.php' </p> http://www.kbpublisher.com/forums/topic/can-not-view-definitions-in-bubble-in-ie#post-240 Thu, 28 Aug 2008 13:24:28 +0000 onesign 240@http://www.kbpublisher.com/forums/ <p>Hello,</p> <p>We have a fix for this. It will be included in coming v3.0.1</p> <p>Thanks,<br /> Evgeny </p> http://www.kbpublisher.com/forums/topic/customising-authentication-for-kb#post-236 Tue, 26 Aug 2008 10:29:59 +0000 anbrutog 236@http://www.kbpublisher.com/forums/ <p>Hi guys , </p> <p>I have a rather strange situation in that I wish to restrict access via the normal authentication methods for users in my local network but leave our KB unrestricted for a third party at a certain IP address range. Strange situation I know and is probably the opposite to mosts requirements.<br /> Basically we require the KB to recognise what IP the user is coming from , should it be coming from one of the specified IP's fom our third party , they are let through without any sort of authentication, if not then the normal authentication process should apply.<br /> From what I can see in the remote authentication documentation I am required to edit the admin/lib/custom/remote_auth.php file , trouble is that file does not exist in our installation. Should there be somewhere else to look or perhaps can the file be created manually?? Any help is greatly appreciated!!</p> <p>Yours ...</p> <p>Anbrutog </p> http://www.kbpublisher.com/forums/topic/kbclientloader-required-once#post-235 Mon, 25 Aug 2008 18:07:30 +0000 cappa 235@http://www.kbpublisher.com/forums/ <p>Hi All,</p> <p>I've setup and am using the KB on my isp, but I just installed WAMP and exported the database though phpmyadmin and imported the tables... I was able to look at the sql file and made sure there were no calls to an invalid path, which of course were changed. However, when i attempt to view the client side, I'm presented with this error, and came seem to make heads or tails of it.</p> <p>Fatal error: KBClientLoader::require_once() [function.require]: Failed opening required 'c:/wamp/www/kb/client/inc//KBClientModel_common.php' (include_path='.;C:\php5\pear;c:/wamp/www/kb/admin/lib/;c:/wamp/www/kb/admin/lib/Pear') in C:\wamp\www\KB\client\inc\KBClientLoader.php on line 21</p> <p>I've setup the database configurations in the config file already, and the admin side works as expected. </p> <p>Thanks for the help in this... </p> http://www.kbpublisher.com/forums/topic/can-not-view-definitions-in-bubble-in-ie#post-234 Mon, 18 Aug 2008 14:02:14 +0000 JimChud 234@http://www.kbpublisher.com/forums/ <p>For anyone who is interested, i have found an easier work around that doesnt affect the layout of the overall pages.<br /> When Creating or Editing the Glossary items, After initial writing of the glossary item view in source and remove any special layout and of course the &lt;p&gt;'s from the source then submit.<br /> The inital submit shouldnt add the &lt;p&gt;'s back in or any additional code. Further editing will add these in.</p> <p>I have tested this on a number of items and they seem to display fine.</p> <p>e.g.<br /> <code><br /> &lt;b&gt;Active Directory&lt;/b&gt; (&lt;b&gt;AD&lt;/b&gt;) is a technology created by Microsoft that provides a variety of network services, including:<br /> &lt;b&gt;* Directory services&lt;/b&gt;<br /> &lt;b&gt;* Kerberos (a computer network&#160;authentication protocol)&lt;/b&gt;&#160;based authentication<br /> &lt;b&gt;* Domain Named (DNS)&lt;/b&gt; based naming and other network information<br /> Using the same database, for use primarily in&#160;Windows environments. Active Directory also allows administrators to assign policies, deploy software, and apply critical updates to an organization. Active Directory stores information and settings in a central database.<br /> </code><code></code> </p> http://www.kbpublisher.com/forums/topic/can-not-view-definitions-in-bubble-in-ie#post-233 Mon, 18 Aug 2008 13:10:45 +0000 JimChud 233@http://www.kbpublisher.com/forums/ <p>Hi,<br /> i too am suffering from this problem. Most of our viewers will be IE6 and a few IE7 + FireFox. </p> <p>The issue is if you do the fix as suggested you lose out on the ability to keep most of the formatting and spacing as required.</p> <p>Has anyone come up with any other work arounds for this or anything?</p> <p>Regards<br /> Jim </p> http://www.kbpublisher.com/forums/topic/magento-integration#post-232 Sat, 16 Aug 2008 07:12:29 +0000 suresh 232@http://www.kbpublisher.com/forums/ <p>Hello,</p> <p>Is there any way to integrate this to a "magento" powered site ? </p>