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1. CareyS
   Member

   I have a full glossary set up. Articles containing these terms highlight properly. However, when I click on them the bubbles pop up but there is no content in them. This seems to only happen in IE, but in version 6 and 7.

   The same process in firefox and opera returns the desired result.
   An error is generated in the lower left corner of IE, it specifies LINE 40 Char 2; Error: Unknown runtime error.

   Does anyone have any idea what might be causing this?
   Note, this error is not there until I click on a highlighted word.

   Thanks
   Carey

   Posted 1 month ago #

2. rbutton
   Member

   Did you ever got a response on this? I have the same issue with IE 6 and 7. Behavior is OK with Firefox.

   Thanks

   Posted 1 month ago #

3. rbutton
   Member

   This is working for backup4all Kbase....I wonder what they have done.

   Posted 1 month ago #

4. CareyS
   Member

   Yes, the problem seems to be that the glossary encapsulates the glossary entries in <p> and </p>.

   The problem is that when entering the markup in the article editor, the <enter> stroke actually adds a <p>. So, there is basically an open P inside an open <p> and IE can not handle this.
   I edited the html in the article to use <div> instead of <p>.

   Evgeny also helpfully suggested this:
   For quick fix:

   There is FCK configuration in file
   admin/tools/FCKeditor/fckconfig.js

   see FCKConfig.EnterMode = 'p' ;

   Try to set it to div.

   However, you will have to manually edit the files created with existing templates and also likely the templates themselves.

   But this does seem to "solve" the issue.

   Posted 1 month ago #

5. JimChud
   Member

   Hi,
   i too am suffering from this problem. Most of our viewers will be IE6 and a few IE7 + FireFox.

   The issue is if you do the fix as suggested you lose out on the ability to keep most of the formatting and spacing as required.

   Has anyone come up with any other work arounds for this or anything?

   Regards
   Jim

   Posted 1 day ago #

6. JimChud
   Member

   For anyone who is interested, i have found an easier work around that doesnt affect the layout of the overall pages.
   When Creating or Editing the Glossary items, After initial writing of the glossary item view in source and remove any special layout and of course the <p>'s from the source then submit.
   The inital submit shouldnt add the <p>'s back in or any additional code. Further editing will add these in.

   I have tested this on a number of items and they seem to display fine.

   e.g.
   
<b>Active Directory</b> (<b>AD</b>) is a technology created by Microsoft that provides a variety of network services, including:
<b>* Directory services</b>
<b>* Kerberos (a computer network authentication protocol)</b> based authentication
<b>* Domain Named (DNS)</b> based naming and other network information
Using the same database, for use primarily in Windows environments. Active Directory also allows administrators to assign policies, deploy software, and apply critical updates to an organization. Active Directory stores information and settings in a central database.


   Posted 1 day ago #

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