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1. kmf165
   Member

   Is there any way to force image uploading to the permitted Categories? I can see there are access level control for articles and files...but how about images? What if I want every user have their own folder for images and files upload

   Anyother issue is, why this system was programmed in the such way that all files are uploaded in a single folder "kb_file" ? What if we want to do a backup on files libraries..This will create trouble in the future?

   I am planning to get this but I need a clearer picture on the issue above.

   Regards;
   Koo

   Posted 5 months ago #

2. onesign
   Key Master

   > Is there any way to force image uploading to the permitted Categories?
   Sorry, no such way.

   > Anyother issue is, why this system was programmed in the such way that all files are uploaded in a
   > single folder "kb_file" ? What if we want to do a backup on files libraries..This will create
   > trouble in the future?

   What problem do you mean?
   I can't see any problems.

   Posted 5 months ago #

3. kmf165
   Member

   Hi, thanks for reply

   >> Is there any way to force image uploading to the permitted Categories?
   >Sorry, no such way.
   Sad the hear that. Just imagine, you can assign permission for different author/editor to manage different categories in knowledge base. But when comes to editing mode, they can browse other categories' images/files theoretically which he/she shouldn't be accessible, view or manipulate?

   >> Anyother issue is, why this system was programmed in the such way that all files are uploaded in a
   >> single folder "kb_file" ? What if we want to do a backup on files libraries..This will create
   >> trouble in the future?

   >What problem do you mean?
   >I can't see any problems.

   Ok, this is just a worst come to worst case to worry about. If let's say we facing technical problem like web server down, or database corruption and it takes some time to recover. At the same time, your management urgently need some documents which attached in KBP, are you able to get the exact files out of thousands files inside same folder without knowing the file names but only category name or structure?

   Thanks

   Posted 5 months ago #

4. kmf165
   Member

   Wonder why there is still no feed back regarding this?

   Personally, I think this should be one of the major issue to look into it. Especially the file uploaded to kb_file folder. Anyone can tell what is the limitation of files in one folder? The limit might different per OS like linux, windows and etc.

   Posted 5 months ago #

5. Karen
   Administrator

   Koo

   Let's work through your worst case scenario. I just need to check that I have understood it.

   You're server's down, so you don't have access to files through the web. That is, no-one can log in through KBPublisher. But you, or an administrator, has access to the files through the server's hard drive, so if you knew what files to get you could get them.

   At the same time, your database is corrupted, so you cannot access the database. Is this correct?

   Posted 4 months ago #

6. kmf165
   Member

   Hi, sorry for late response....Been crazy for other system....

   Karen, thats right.... from the way KBP stores those files....I am worries that in the future, I need to retrieve all those files without having database or KBP to map the articles....

   Second concern is about the image upload. Can it be like what KBP did on file upload. Where users have different permission to upload images to those folder allowed.

   Thanks

   Posted 4 months ago #

7. Karen
   Administrator

   And apologies in turn for my tardiness. I thought I had turned on email for items I was tracking, but it turns out ...

   This is a long answer, and it's actually worth an article in the knowledgebase, because it's quite important. I'll see if we can add one. Bear with me while I recap what is stored where in KBPublisher.

   Articles first.

   Articles are not stored in the kb_file directory. Articles are stored in a My-SQL table Another My-SQL table stores category information. So, for articles, everything is in the tables. Hence if your database is corrupted, you're in trouble. You would want to hope that that you have a backup.

   [This is not specific to KBPublisher by the way. Large payroll/office systems like SAP and Seibel, down to smaller personal databases like say, WordPress, work the same way. It's also not specific to databases. If you're using files rather than a database (like those in the kb_file directory) you need to back them up too.]

   Back up your database regularly. Your system is only as good as the data you have.

   Assuming that you have a backup, you (or your database administrator, if you have one) can get the articles out of the tables by running a simple My-SQL query that gets the category listing and articles in that category.

   So what about the kb_file directory?

   The kb_file directory contains the files that you (or your users) have uploaded using the Downloads option in KBPublisher. As well as the downloads in this directory, there is a table in My-SQL that contains information about when it was downloaded, which category (or categories) it is stored in and so on.

   These downloaded files are all stored in the one directory, as you surmised earlier. This is because you would not normally go to the directory to get information about where the files should go, you use the database to get it for you. One folder can hold a lot of files. [Search Google for "maximum number of files in a folder".]

   Posted 4 months ago #

8. Karen
   Administrator

   (Ran out of space at the end, sorry. As I said, it's a long post. :).)

   So, to recap:

   -- If you lose the files in the kb_file directory, then you have lost all the files added using the Download option of KBPublisher. But ... if you still have your database you know which categories these files go into, and you will know the file names. And of course, you still have your articles.

   -- If your database is corrupted, go back to your last database back-up, because that's the quickest way to get the information you require. Or go talk to your database administrator (or yourself, if that's you, and see if you can at least get the appropriate details out of the table.)

   Your concern that if you lose your database you lose the information about what's where in the kb_files directory is a valid one, but would be negated by having a backup of the database. I would recommend that the first priority is a good backup plan for your My-SQL database, and a way of getting that information back as quickly as you can.

   In any database-driven system your data is only as safe as your last database backup.

   Posted 4 months ago #

9. kmf165
   Member

   Hi Karen,

   Many thanks for long reply. I think in such way, better I put more effort on backup from start.

   As regarding to your KB system. When you going to release new version? Any chances it come with document version tracking and better permission control on user image upload as I mentioned from begining? Please refer here.

   >> Is there any way to force image uploading to the permitted Categories?
   >Sorry, no such way.
   Sad the hear that. Just imagine, you can assign permission for different author/editor to manage different categories in knowledge base. But when comes to editing mode, they can browse other categories' images/files theoretically which he/she shouldn't be accessible, view or manipulate?

   Final issue, about the license on KB system. We are a IT arm company of a group of companied. We provide every IT solution for our subsidiaries, in house or outsourcing. But normally, we do not want our users to know where to system come from or some business issue. So, is there any option we can do that on your KB system? I understand that we can purchase "Powered BY" remover but that is not what my boss wanted. Please advise. You can email me to kmf165@gmail.com

   Thanks

   Posted 4 months ago #

10. Karen
    Administrator

    Re the imaging ... we take your point, and will consider it in future designs, but we actually see this as a feature of the system rather than a liability, because it separates the graphics from the text and allows true single-sourcing. The people who see these images are the editors and contributors (that is, the people who can edit the page), not the users who are reading the articles, so what you are saying is that you want to control what graphics the people writing the articles can see.

    And the licensing ... as you know, you can purchase a license to remove the 'powered by' so that readers of the site don't see it, but no, you cannot remove the 'powered by' in the administration area. We'll send you a separate email re this one.

    Regards

    Posted 3 months ago #

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