To change your password: Log in to the knowledgebase Click on My account, which is in the top right-hand corner of the knowledgebase screen Type your new password into the Password field Retype the password in the Password (confirm) field Click OK.

The screen width is the width of the box that displays the knowledgebase, including any menus. The width of the display is set up by the administrator but some people have narrower screens and find that they have to keep scrolling to the right to read articles. Or they may have wide screens and...

Ten articles are listed on each screen by default, and you have to click more to see the next ten, and so on. The adminstrator can change this or everyone. You can also personalize it for yourself, and display 20 or 40 records at a time instead: Click on Admin Area if you are in the public...

By default, articles and files are displayed in ascending date order.  That is, the last article or file updated is at the top of the list, and the first one updated is at the bottom. Sometimes you want to see the list differently.  You can order by date added (newest date first),...

Subscriptions allow you to be notified when: A single article is changed Any article in a nominated category is changed, or when new articles are added to the category A single file is changed Any file in a nominated category is changed, or when new files are added to the...

Subscribing to an article means that you receive email notification of any changes to that article. To subscribe to a single article Open the article to read it Click on Subscribe in the quick access panel on the right-hand side of the screen The Subscribe option changes to...

To unsubscribe direct from the article Click on the article to read it  Click on Unsubscribe in the quick access panel on the right-hand side of the screen To unsubscribe via the subscriptions list You can unsubscribe from single files this way, and whole categories ...

Subscribing to a file means that you receive email notification of any changes to that file. To subscribe to a single file Click on the Downloads tab to bring up the list of files Browse for the file that you wish to subscribe to Click on Subscribe in the file details box ...

To unsubscribe direct from the file Click on the Downloads tab to bring up the list of files Browse for the file that you wish to unsubscribe from Click on Unsubscribe in the file details box To unsubscribe via subscriptions  You can unsubscribe from single files here,...

To be notified when news items are added to the knowledgebase: Click on My Account Click on the Subscriptions tab Choose Subscribe/Unsubscribe for News.  This brings up a subscribe button.   Click Subscribe You will be notified daily of changes to news items. ...