The quickest way to add a glossary item is to use the Shortcuts menu at the top of your screen
- Click on the drop-down menu in the top right of the screen and choose Add new glossary item.
Or you can do it via the Glossary tab in the Knowledgebase.
- Choose Knowledgebase menu
- Click on the Glossary tab
- Choose Add New
Once you are on the screen you must complete the:
- Word/phrase field. This is the word or phrase that is highlighted in red the articles.
- Definition. This is the text displayed in the yellow box when the user clicks on the word that is highlighted.
You can also choose whether to:
- Highlight once. If you check this box the glossary item will only be highlighted once on each article page. If you don't check this box, every time the word or phrase is found, it will be highlighted.
