To delete a single article:
- Choose Knowledgebase menu
- Click on the Articles tab
- Click on the red 'X', which is under Actions, for the article you wish to delete.
To delete one or more articles:
- Choose Knowledgebase menu
- Click on the Articles tab
- Check the Actions with selected check box to the left of each article you wish to delete
- Choose Delete from the Actions with selected box at the bottom of the screen
- Click OK
- OK again to confirm that you really do want to delete these articles.