Home Learn More Purchase Knowledge Base Support Contact

Search:     Advanced search

Final steps

Article ID: 122
Last updated: 08 Dec, 2007

You now have a simple, working knowledgebase. Now users can read your articles.

 From here, you may like to:

  • Experiment with different category types to see what effect each one has
  • Consider adding roles to users so that you can control what individual users see
  • Add items to your glossary
  • If you have lots of pre-existing documentation that can't be imported as articles, why not upload them as files.

If you are an administrator, you can also fine-tune the system:

  • Modify the look and feel of your knowledgebase
  • Add some templates to make creating your articles easier
  • Take a look at the email templates to see what's in the mails going out from and coming in to the knowledgebase
  • Manage the RSS feeds
  • Create your own user privileges and roles
  • Set some initial user defaults.
Article ID: 122
Last updated: 08 Dec, 2007
Views: 3639
Comments: 0
This article was:  
Prev   Next
Add a user     Remote Authentication


© 2011 Double Jade LLC | customer.service@kbpublisher.com