Update an article

There are two ways to get to the update article screen.

One way is to:

• Choose Knowledgebase menu
• Click on the Articles tab
• Click on the paintbrush, which is under Actions, for the article you wish to edit.

The other way is to

• Click on the article to view it
• Click on Edit Article if you wish to update the article contents and/or other information such as categories, meta tags and private. Or if you simply wish to update the text, click on Quick Edit.

You can find out more about each of these fields and how they work in The Article Screen Explained.

You can also use the bulk update option to update the categories, type, meta tags, status and description. Using this feature, you can update more than one article at a time.