KBPublisher Knowledge Base KBPublisher Knowledge Base
Multiple emails allowed. Separate with commas


Add an article as a result of user feedback

Sometimes, feedback from a user generates an idea for another article.
You can create this article direct from the feedback page.

  • Click on the Feedback menu.
  • Click the [...] icon in a user feedback to display the dropdown list, and then click Create An Article.
  • This brings up a new article screen for you to start creating the new article. The text in the email is listed in the article title.
  • Create the article as you normally would and save it.