Reply to feedback from a user

There are two ways to reply to emailed feedback from a user.

The first is to click on the link supplied in the email:

Or you can do it from the feedback option:

Once the email template is open:



Article ID: 109
Last updated: 21 Aug, 2017
Revision: 3
User Manual v8.0 -> Feedback -> Reply to feedback from a user
https://www.kbpublisher.com/kb/reply-to-feedback-from-a-user_109.html