Sometimes, feedback from a user generates an idea for another article.
You can create this article direct from the feedback page.
- Click on the Feedback menu.
- Click the [...] icon in a user feedback to display the dropdown list, and then click Create An Article.
- This brings up a new article screen for you to start creating the new article. The text in the email is listed in the article title.
- Create the article as you normally would and save it.