How Can I Route a Question Based on the Subject?

QUESTION:

Is it possible to specify who receives 'Ask a Question' questions based on the question type?

ANSWER:

Yes, you do this by assigning a supervisor for the subject.

To assign a supervisor

When you return to the Feedback Subjects screen the name of the supervisor is listed against the subject.



Article ID: 336
Last updated: 2 Jul, 2015
Revision: 5
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