KBPublisher records are stored in a database. When you wish to read an article, KBPublisher sends a request to the database to get this record for you. This request is usually sent as a query string, and in its native form it looks something like:
This works well to get the record back, but most search engines, Google excepted, will not index pages with question marks (?) or ampersands (&) in the name.
To get around this, we use a search engine friendly URL. This converts the query to something more like:
which contains only characters that search engines recognize, and therefore will the record will be found by the search engine.
Not only that, when sending a link to someone else, it makes a lot more sense, and is a lot less error prone, to send a link http://yoursitename.com/kb/entry/90 than to send http://yoursitename/kb/index.php?view=entry&entryID=90.
You have four options: