Search in custom fields

You can search for data in both the Public Area and in the Admin Area.

To search in the Public Area

To search in the Admin Area

This brings up a list of all custom fields for articles (or files/news/feedback)

The list of custom fields display by default is custom fields that are included in all categories.  If you want custom fields that are listed only in a specific category, select the category

Once you have your list of custom fields

This brings up a list of all articles with that particular custom field value.

Some working examples for search

Let's say you have a knowledgebase set up as follows:

Article Category Custom field Valid values for custom field Custom field defined at category level Value in custom field
Teach yourself Photoshop Product Extras DVD
T-shirt
Game
No DVD
Nerds Rule Product Extras DVD
T-shirt
Game
No T-shirt
How to Make Cards Product Extras DVD
T-shirt
Game
No -
Our London Office Branches Retail shop Yes
No
Yes Yes
Our Paris Office Branches Retail shop Yes
No
Yes Yes
Extras DVD
T-shirt
Game
No T-shirt

No valid value has been set for the article How to make cards. Also, Extras can be defined anywhere.

This last is because it will search for either field, rather than both fields.



Article ID: 348
Last updated: 27 Jul, 2019
Revision: 12
User Manual v7.0 -> Tools -> Custom fields -> Search in custom fields
https://www.kbpublisher.com/kb/search-in-custom-fields_348.html