Knowledge Base Software with KBPublisher

How Can KBPublisher Help You?

Use it to share knowledge. Publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, or any other type of information.

KBPublisher as a self-support tool

Better Customer Support

KBPublisher can help you give customers the answers they need and resolve issues quickly and efficiently.

Lower your operational costs with our knowledge management software, which reduces call volume and allows you to serve more customers.

Improve efficiency

Resolve problems quickly

Help customers self-serve

Reduce call volume

KBPublisher as an internal knowledge base

Improved Employee Support

Our knowledge base software can help your employees acquire job knowledge faster, reducing training time, and driving higher performance and job satisfaction.

It also prevents knowledge from leaving when an employee transfers or leaves.

Faster training time

Higher job quality

More retained knowledge

Improved productivity

Centralized Knowledge Repository

A knowledge base improves staff productivity and eliminates time wasted searching for information.

Store information for customer support, company intranet, employee training, and more with our secure knowledge management software.

Create a user manual

Publish policies and procedures

Manage project documents

Provide training materials

Want to discover all the features?

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What are people saying about KBPublisher?

I only wish I had found it first, as it would have saved me a lot of time and effort, however having tried so many, I can honestly say how much more I appreciate the KB Publisher system over the others.

Darian A. Caplinger
Webmaster, PATHwHelp, Inc.
KBPublisher is a well-designed, very flexible and easy to use system. It allowed us to build and publish our online knowledge base in a couple of days, this brought down the number of support requests significantly. Being a software developer myself I appreciate the quality and efficiency of KBPublisher. From all the systems we tested, KBPublisher is by far the best both in terms of flexibility and cost-efficiency.

Karlis Blumentals
CEO, Blumentals Software
I've been really happy with KBPublisher. My subscribers greatly appreciate being able to search efficiently and finding what they need to know... It's great to be able to list posts in several categories, that's very important. Also, the related article attachment is very cool. I got it up and running and functioning easily and your prompt support helped with some customizations.

Christine Baker
bayhouse.com
We have been very pleased with KBPublisher and it has been extremely useful for our support staff. Even more important, our customers love using it.

Mike Wong
VP Marketing, onOne Software, Inc.
I'm looking for a Knowledge Base for one year! I've tried a lot of them may be 30, but never found you. All of the KBs I tried had a lot of problems and do not suit our needs. I had already given up, but a few days ago, luckily I found KBPublisher! I tried it, and I love it!!!! Thank you so much, you have an excellent product, and I don’t know how I had never met it.

Paulo Ventura
Amazing SA