Pricing

KBPublisher Licensed Pricing

Pricing depends on the number of staff user licenses you need. All the features of KBPublisher are available for your account, no matter how many articles, files, or end users you have.

Size # of End Users # of Staff Users Price
Individual License # of End Users: Unlimited # of Staff Users: 1 Price: $198.00
5 License Pack # of End Users: Unlimited # of Staff Users: 5 Price: $498.00
10 License Pack # of End Users: Unlimited # of Staff Users: 10 Price: $798.00
20 License Pack # of End Users: Unlimited # of Staff Users: 20 Price: $1298.00
30 License Pack # of End Users: Unlimited # of Staff Users: 30 Price: $1798.00
Unlimited Site License # of End Users: Unlimited # of Staff Users: Unlimited Price: $2998.00
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Who are staff users?

Staff users can create, manage, and edit content according to privileges you assign. You can have an unlimited number of readers and end users who can log in to the public area and benefit from your knowledge base, but only staff users can use the content-creation and content-management tools. User licensing is explained in detail in this article.

30-day money-back guarantee

If KBPublisher does not match your project needs, you can return it within 30 days of the purchase date for a full refund, with no questions asked.

Pricing for academics and non-profits?

Email us for Academic and Non-Profit pricing.

All license packs include the following:

  • A single copy of KBPublisher to be installed on a single web server.
  • Licenses are perpetual. Use your software forever without paying any further fees.
  • One year of free support and upgrades. After the first year, annual support and maintenance is available for 50% of the license price.
  • You can upgrade your license at any time. Just pay the difference between the licenses.

Still have questions?

Please check out our pre-sales FAQ or contact us.

Start with 21 days for free.



Enterprise
$179 /mo (paid annually)
or $199 /mo (paid monthly)
Unlimited staff users
Unlimited end users
Unlimited articles
Export plugin
Reports
Automations
Approval workflows
40 GB SSD Storage
99 % Uptime SLA
Professional
$89 /mo (paid annually)
or $99 /mo (paid monthly)
Up to 30 staff users
Unlimited end users
Unlimited articles
Export plugin
Reports
Automations
Approval workflows
20 GB SSD Storage
99 % Uptime SLA
Team
$39 /mo (paid annually)
or $49 /mo (paid monthly)
Up to 10 staff users
Unlimited end users
Unlimited articles
Export plugin
Reports
10 GB SSD Storage
99 % Uptime SLA
Essential
$19 /mo (paid annually)
or $25 /mo (paid monthly)
Up to 5 staff users
Unlimited end users
Unlimited articles
5 GB SSD Storage
99 % Uptime SLA

Find your perfect match. Compare plan features.



Enterprise Professional Team Essential
Plan Features
Staff users Unlimited 30 10 5
End users Unlimited Unlimited Unlimited Unlimited
Articles and files Unlimited Unlimited Unlimited Unlimited
Export plugin
Reports
Automations
Approval workflows
SSD Storage 40 GB 20 GB 10 GB 5 GB
Uptime SLA 99% 99% 99% 99%
Enterprise
Plan Features:
Staff users: Unlimited
End users: Unlimited
Articles and files: Unlimited
Export plugin:
Reports:
Automations:
Approval workflows:
SSD Storage: 40 GB
Uptime SLA: 99%
Professional
Plan Features:
Staff users: 30
End users: Unlimited
Articles and files: Unlimited
Export plugin:
Reports:
Automations:
Approval workflows:
SSD Storage: 20 GB
Uptime SLA: 99%
Team
Plan Features:
Staff users: 10
End users: Unlimited
Articles and files: Unlimited
Export plugin:
Reports:
Automations:
Approval workflows:
SSD Storage: 10 GB
Uptime SLA: 99%
Essential
Plan Features:
Staff users: 5
End users: Unlimited
Articles and files: Unlimited
Export plugin:
Reports:
Automations:
Approval workflows:
SSD Storage: 5 GB
Uptime SLA: 99%

Other features are the same for all plans.

Why KBPublisher in the Cloud?


  • Hosted by us
  • Instant setup, no need for technical skills
  • Monthly or annual billing
  • We handle all backups and updates
  • Hosted at yourcompany.makekb.com
  • Same features as On-Premise
  • 99.9% uptime guaranteed
  • Secured with SSL encrypted connections.

  • Who is a staff user?

    Staff users are individuals in your organization who can perform administrative tasks such as posting articles, editing news, etc. There are no limits to the number of end users - people who browse or read your knowledgebase from the Public Area.


    What is Included?

    Your monthly fee covers activation of your account for both admins and readers, technical support, upgrades, automatic backups of your content, bandwidth use by readers, and more. There are no other fees to pay.


    Can I switch to KBPublisher Download?

    Yes. You can switch at any point. You will need to purchase a KBPublisher Download license and we will provide you with your database to install locally.


    Can I cancel?

    Since KBPublisher in the Cloud is a monthly agreement, you can cancel at any time. There are no contracts to sign and no penalties for cancellation.


    Do I control my data?

    Yes. Your data is exactly that, yours. You can export your data at any point, without charge. If you wish you can also migrate your data to run KBPublisher on your own servers.


    How many end users (readers), articles, files etc. can I have?

    KBPublisher pricing is only done on a per-staff user basis. You can have an unlimited number of every other element within KBPublisher.


    How long are your contracts? Can I change plans?

    Plans are month-to-month or annual. You can start/stop or make changes to your plan at any time but note that refunds are not given for cancellation or downgrades.


    Is KBPublisher in the Cloud secure?

    Absolutely. We use bank level security practices to ensure your data is kept fully secure.