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apple juice
Find rows that contain both words (operator AND).

apple | banana
Find rows that contain at least one of the two words (operator OR).

apple MAYBE banana
Find rows that contain the word 'apple' and might contain the word 'banana'.

apple -macintosh
apple !macintosh
Find rows that contain the word 'apple' but not 'macintosh' (operator NOT).

app*
The * wildcard is used to specify a pattern of 0 or more characters.

app?e
The ? wildcard is used to match exactly one character.

aaa << bbb << ccc
Will match the document only if its argument keywords occur in the document exactly in the query order (strict order operator).

"some words"
Find rows that contain the exact phrase 'some words' (for example, rows that contain 'some words of wisdom' but not "some noise words").

@title apple @body banana
Search only within a specified field. Available field names: title, body, meta_keywords, meta_description

News
KBPublisher release 8.0 is available!
13 Feb, 2024
We are proud to announce that the latest version of KBPublisher v8.0 is now available. We have added some much-requested features and have improved existing features. To find out more, please read...

Featured Articles
Set up required reading (Must Read)
Must Read functionality allows you to set up a mandatory reading requirement. It allows you to make sure that members receive information. When a member signs on to the KB, they are notified that...
22 Oct, 2021
How can I show different content for different users?
QUESTION: Is it possible to create "user areas"? We would like our customer A to see all our general documentation plus articles specific to company A, customer B to see all general documentation...
16 Aug, 2019

Most Viewed
Add an Article Template
To add a new article template Click on the Articles menu Choose the Article Template tab Click on Add New. Once you are on the article screen you must complete the following sections: Add...
27 Oct, 2014
Using templates in articles
The different ways you can add templates A template is a piece of content (text and pictures and other media) that you can place into other articles. Common examples of where you might use a...
21 Jul, 2019
Setting Up Folder Permissions in Internet Information Services (IIS)
This article explains how to set up write permissions in the required folders for configuring IIS for KBPublisher. Change rights for TEMP directory PHP uploads get written to windows TEMP...
28 Mar, 2023
How can I find my "Full server path"?
A full server path is the path your system uses to define where your own files are located on the server (as opposed to files belonging to other users). You can determine the path while you are...
4 Mar, 2010
Installing KBPublisher
The easiest way to install KBPublisher is to use the installation wizard. The install script is extremely simple. The only action required on your part is to click the next button when each step...
6 Apr, 2022


Recent Articles
KBPublisher v8.0 Release Notes
We are proud to announce that the latest version of KBPublisher v8.0 is now available. We have added some much-requested features and have improved existing features. New Modules and Features ...
13 Feb, 2024
How do I change my password?
To change your password: Log in to the knowledgebase Click on My account, which is in the top right-hand corner of the knowledgebase screen Click Security In the Password area, click the...
9 Feb, 2024
The Article Input Screen Explained
The article screen is divided into two tabs. The Main tab, which is what you use to create the article, and the Advanced tab, where you set external links, the order of the article inside a category...
9 Feb, 2024
The article history screen explained
The History section shows all versions of the article or file. From here you can compare earlier versions with the current one, revert to earlier versions, delete versions, and also download a copy...
9 Feb, 2024
Private Articles
Set up private read, write, and unlisted To restrict whole categories: Edit the article category. Choose Private Read if you wish to restrict who can read the articles in this category or...
9 Feb, 2024