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It is Black Friday!
02 Dec, 2019
Black Friday / Cyber Monday deal! Don't miss a chance to save up to 20% on KBPublisher Download. Introductory pricing ends 1 January 2020. Use below coupon code for discount. Coupon:...
Featured Articles
KBPublisher video tutorials
In the following videos, you'll learn the basics about KBPublisher. How to create an article How to add a file
23 Sep, 2019
How can I show different content for different users?
QUESTION: Is it possible to create "user areas"? We would like our customer A to see all our general documentation plus articles specific to company A, customer B to see all general documentation...
16 Aug, 2019
Most Viewed
Add an Article Template
To add a new article template Click on the Articles menu Choose the Article Template tab Click on Add New. Once you are on the article screen you must complete the following sections: Add...
27 Oct, 2014
Using templates in articles
The different ways you can add templates A template is a piece of content (text and pictures and other media) that you can place into other articles. Common examples of where you might use a...
21 Jul, 2019
Installing KBPublisher
The easiest way to install KBPublisher is to use the installation wizard. The install script is extremely simple. The only action required on your part is to click the next button when each step...
13 Dec, 2013
How can I find my "Full server path"?
A full server path is the path your system uses to define where your own files are located on the server (as opposed to files belonging to other users). You can determine the path while you are...
03 Mar, 2010
What is KBPublisher?
KBPublisher is a knowledge base which allows you to share information with employees, customers and partners. A fully featured knowledge base that combines powerful WYSIWYG editing with...
21 Jul, 2019
Recent Articles
KBPublisher v7.0.2 release notes
KBPublisher release 7.0.2 fixed several issues found in release 7.0.1 and added some new features. CKEditor upgraded to 4.13.0 Added an option to move users to the Trash. Added an option that...
30 Oct, 2019
Setting up scheduled tasks
Some parts of KBPublisher simply will not work if you do not schedule tasks. This includes: Reports. You will not be able to run reports Subscription processing. Users will not be notified when...
30 Oct, 2019
Searching Knowledgebase
How search works By default, KBPublisher's search functionality uses MySQL full-text searching, which is a natural language search that allows you to type in a question or sentence that describes...
30 Oct, 2019
Authentication session stops too often and/or too quickly
Problem: Authentication session times out too often or too quickly, or the user can't log in at all and sees the message, "Due to extended inactivity your session has expired." Solution: Try...
30 Oct, 2019
Retrieving Articles
All API URLs listed here must be prefixed by the root API URL. Example: http://domain.com/kb/ or https://kb.domain.com/ Retrieve an Article GET api.php?call=articles&id=[id] Arguments: ...
30 Oct, 2019
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