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News
KBPublisher v7.5.1 is available!
09 Nov, 2021
KBPublisher 7.5.1, is now available. To find out more, please read version 7.5.1 release notes. The KBPublisher Team
Featured Articles
Overview of the Public Area
In the following video, you'll learn the basics about KBPublisher. Overview of the Public Area
04 Mar, 2020
How can I show different content for different users?
QUESTION: Is it possible to create "user areas"? We would like our customer A to see all our general documentation plus articles specific to company A, customer B to see all general documentation...
16 Aug, 2019
Most Viewed
Add an Article Template
To add a new article template Click on the Articles menu Choose the Article Template tab Click on Add New. Once you are on the article screen you must complete the following sections: Add...
27 Oct, 2014
Using templates in articles
The different ways you can add templates A template is a piece of content (text and pictures and other media) that you can place into other articles. Common examples of where you might use a...
21 Jul, 2019
How can I find my "Full server path"?
A full server path is the path your system uses to define where your own files are located on the server (as opposed to files belonging to other users). You can determine the path while you are...
03 Mar, 2010
Installing KBPublisher
The easiest way to install KBPublisher is to use the installation wizard. The install script is extremely simple. The only action required on your part is to click the next button when each step...
13 Dec, 2013
What is KBPublisher?
KBPublisher is a knowledge base which allows you to share information with employees, customers and partners. A fully featured knowledge base that combines powerful WYSIWYG editing with...
05 May, 2021
Setting Up Folder Permissions in Internet Information Services (IIS)
This article explains how to set up write permissions in the required folders for configuring IIS 7.0, 7.5, or 8.0 for KBPublisher. Using the standard folders structure for IIS and KBPublisher set...
14 Dec, 2013
Recent Articles
KBPublisher v7.5.1 release notes
KBPublisher release 7.5.1 fixed several issues found in release 7.5 Fixed issue with possible PHPMailer vulnerability Fixed issue with PHP warning in Agree Terms screen Upgrading...
09 Nov, 2021
KBPublisher v7.5 Release Notes
We are proud to announce that the latest version of KBPublisher v7.5 is now available. We have added some much-requested features and have improved existing features. New Modules and Features ...
22 Oct, 2021
System Requirements
KBPublisher has minimal requirements and should work on any modern server. Client Side: Operating System: Windows, Mac or Linux Web Browser: Internet Explorer 11+ or Chrome, Firefox, Safari. ...
22 Oct, 2021
Searching Knowledgebase
How search works By default, KBPublisher's search functionality uses MySQL full-text searching, which is a natural language search that allows you to type in a question or sentence that describes...
22 Oct, 2021
How to enable Sphinx Search
Sphinx is a full-text search engine that provides fast and relevant full-text search functionality. Key Sphinx features are: high indexing and searching performance; advanced indexing and...
22 Oct, 2021
Setting up SAML SSO Authentication
The following steps assume that you have an account with a supported identity provider. You need to know the SAML Login URL and have the x.509 certificate supplied by your identity provider. You...
22 Oct, 2021
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