Knowledge Base

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apple juice
Find rows that contain both words (operator AND).

apple | banana
Find rows that contain at least one of the two words (operator OR).

apple MAYBE banana
Find rows that contain the word 'apple' and might contain the word 'banana'.

apple -macintosh
apple !macintosh
Find rows that contain the word 'apple' but not 'macintosh' (operator NOT).

app*
The * wildcard is used to specify a pattern of 0 or more characters.

app?e
The ? wildcard is used to match exactly one character.

aaa << bbb << ccc
Will match the document only if its argument keywords occur in the document exactly in the query order (strict order operator).

"some words"
Find rows that contain the exact phrase 'some words' (for example, rows that contain 'some words of wisdom' but not "some noise words").

@title apple @body banana
Search only within a specified field. Available field names: title, body, meta_keywords, meta_description

News
KBPublisher release 7.0.2 is available!
30 Oct, 2019
We are proud to announce that the latest version of KBPublisher 7.0.2, is now available. To find out more, please read release notes. The KBPublisher Team

Featured Articles
KBPublisher video tutorials
In the following videos, you'll learn the basics about KBPublisher. How to create an article How to add a file
23 Sep, 2019
How can I show different content for different users?
QUESTION: Is it possible to create "user areas"? We would like our customer A to see all our general documentation plus articles specific to company A, customer B to see all general documentation...
16 Aug, 2019

Most Viewed
Add an Article Template
To add a new article template Click on the Articles menu Choose the Article Template tab Click on Add New. Once you are on the article screen you must complete the following sections: Add...
27 Oct, 2014
Using templates in articles
The different ways you can add templates A template is a piece of content (text and pictures and other media) that you can place into other articles. Common examples of where you might use a...
21 Jul, 2019
Installing KBPublisher
The easiest way to install KBPublisher is to use the installation wizard. The install script is extremely simple. The only action required on your part is to click the next button when each step...
13 Dec, 2013
What is KBPublisher?
KBPublisher is a knowledge base which allows you to share information with employees, customers and partners. A fully featured knowledge base that combines powerful WYSIWYG editing with...
21 Jul, 2019
How can I find my "Full server path"?
A full server path is the path your system uses to define where your own files are located on the server (as opposed to files belonging to other users). You can determine the path while you are...
03 Mar, 2010


Recent Articles
KBPublisher v7.0.2 release notes
KBPublisher release 7.0.2 fixed several issues found in release 7.0.1 and added some new features. CKEditor upgraded to 4.13.0 Added an option to move users to the Trash. Added an option that...
30 Oct, 2019
Setting up scheduled tasks
Some parts of KBPublisher simply will not work if you do not schedule tasks. This includes: Reports. You will not be able to run reports Subscription processing. Users will not be notified when...
30 Oct, 2019
Searching Knowledgebase
How search works By default, KBPublisher's search functionality uses MySQL full-text searching, which is a natural language search that allows you to type in a question or sentence that describes...
30 Oct, 2019
Authentication session stops too often and/or too quickly
Problem: Authentication session times out too often or too quickly, or the user can't log in at all and sees the message, "Due to extended inactivity your session has expired." Solution: Try...
30 Oct, 2019
Retrieving Articles
All API URLs listed here must be prefixed by the root API URL. Example: http://domain.com/kb/ or https://kb.domain.com/ Retrieve an Article GET api.php?call=articles&id=[id] Arguments: ...
30 Oct, 2019