Knowledge Base

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apple juice
Find rows that contain both words (operator AND).

apple | banana
Find rows that contain at least one of the two words (operator OR).

apple MAYBE banana
Find rows that contain the word 'apple' and might contain the word 'banana'.

apple -macintosh
apple !macintosh
Find rows that contain the word 'apple' but not 'macintosh' (operator NOT).

app*
The * wildcard is used to specify a pattern of 0 or more characters.

app?e
The ? wildcard is used to match exactly one character.

aaa << bbb << ccc
Will match the document only if its argument keywords occur in the document exactly in the query order (strict order operator).

"some words"
Find rows that contain the exact phrase 'some words' (for example, rows that contain 'some words of wisdom' but not "some noise words").

@title apple @body banana
Search only within a specified field. Available field names: title, body, meta_keywords, meta_description

News
KBPublisher release 7.0.1 is available!
19 Jun, 2019
We are proud to announce that the latest version of KBPublisher 7.0.1, is now available. To find out more, please read version 7.0.1 release notes. The KBPublisher Team

Featured Articles
How can I show different content for different users?
QUESTION: Is it possible to create "user areas"? We would like our customer A to see all our general documentation plus articles specific to company A, customer B to see all general documentation...
16 Aug, 2019

Most Viewed
Add an Article Template
To add a new article template Click on the Articles menu Choose the Article Template tab Click on Add New. Once you are on the article screen you must complete the following sections: Add...
27 Oct, 2014
Using templates in articles
The different ways you can add templates A template is a piece of content (text and pictures and other media) that you can place into other articles. Common examples of where you might use a...
21 Jul, 2019
Installing KBPublisher
The easiest way to install KBPublisher is to use the installation wizard. The install script is extremely simple. The only action required on your part is to click the next button when each step...
13 Dec, 2013
What is KBPublisher?
KBPublisher is a knowledge base which allows you to share information with employees, customers and partners. A fully featured knowledge base that combines powerful WYSIWYG editing with...
21 Jul, 2019
How can I find my "Full server path"?
A full server path is the path your system uses to define where your own files are located on the server (as opposed to files belonging to other users). You can determine the path while you are...
03 Mar, 2010


Recent Articles
Unable to process your request. Please retry shortly.
Error message/code: Unable to process your request. Please retry shortly. Description: It means that server is unable to send an email. Solution: Set up correct email settings under "Settings...
19 Aug, 2019
It is possible server is overloaded. Try again or come back later.
Error message/code: It is possible server is overloaded. Try again or come back later. Description: Normally it means database error. Solution: To see more descriptive message, set...
19 Aug, 2019
Track user logins
To track which users have logged in, and any bad logins: Log in to the Admin Area Click on the Logs menu Click on the Logins tab The information displayed on this screen shows: Date...
16 Aug, 2019
Track scheduled tasks
To track whether a scheduled task has happened as expected, what the scheduled task did, and whether there were any errors: Log in to the Admin Area Click on the Logs menu Click on the...
16 Aug, 2019
How can I show different content for different users?
QUESTION: Is it possible to create "user areas"? We would like our customer A to see all our general documentation plus articles specific to company A, customer B to see all general documentation...
16 Aug, 2019