Knowledge Base

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apple juice
Find rows that contain both words (operator AND).

apple | banana
Find rows that contain at least one of the two words (operator OR).

apple MAYBE banana
Find rows that contain the word 'apple' and might contain the word 'banana'.

apple -macintosh
apple !macintosh
Find rows that contain the word 'apple' but not 'macintosh' (operator NOT).

app*
The * wildcard is used to specify a pattern of 0 or more characters.

app?e
The ? wildcard is used to match exactly one character.

aaa << bbb << ccc
Will match the document only if its argument keywords occur in the document exactly in the query order (strict order operator).

"some words"
Find rows that contain the exact phrase 'some words' (for example, rows that contain 'some words of wisdom' but not "some noise words").

@title apple @body banana
Search only within a specified field. Available field names: title, body, meta_keywords, meta_description

News
KBPublisher release 7.0.1 is available!
19 Jun, 2019
We are proud to announce that the latest version of KBPublisher 7.0.1, is now available. To find out more, please read version 7.0.1 release notes. The KBPublisher Team

Featured Articles
How can I show different content for different users?
QUESTION: Is it possible to create "user areas"? We would like our customer A to see all our general documentation plus articles specific to company A, customer B to see all general documentation...
26 Apr, 2013

Most Viewed
Add an Article Template
To add a new article template Click on the Articles menu Choose the Article Template tab Click on Add New. Once you are on the article screen you must complete the following sections: Add...
27 Oct, 2014
Using templates in articles
The different ways you can add templates A template is a piece of content (text and pictures and other media) that you can place into other articles. Common examples of where you might use a...
01 Aug, 2017
Installing KBPublisher
The easiest way to install KBPublisher is to use the installation wizard. The install script is extremely simple. The only action required on your part is to click the next button when each step...
13 Dec, 2013
What is KBPublisher?
KBPublisher is a knowledge base which allows you to share information with employees, customers and partners. A fully featured knowledge base that combines powerful WYSIWYG editing with...
25 Jun, 2019
How can I find my "Full server path"?
A full server path is the path your system uses to define where your own files are located on the server (as opposed to files belonging to other users). You can determine the path while you are...
03 Mar, 2010


Recent Articles
Manage Drafts
To manage existing drafts or create a new one, select Articles or Files from the main menu and select the Drafts tab: The tab lists all existing drafts. If the list is long, use the filter...
27 Jun, 2019
Approve or Reject a Draft
A workflow may assign the draft of an article or file to you for review. You can: approve the draft. The draft then moves to its next assignment in the workflow, or (if it requires no further...
27 Jun, 2019
Automatically Add Local Files
The Directory Rules screen allows you to set up the knowledgebase so that KBPublisher automatically checks the specified directory on the server every day and adds in KBPublisher links to any new...
27 Jun, 2019
Creating or editing a workflow
To locate your workflows, select Tools from the menu bar and then select the Workflows tab. You can create your own workflow from scratch, or copy an existing workflow and adapt it to your needs....
27 Jun, 2019
Featured Articles
The Featured tab lets you select articles you want to highlight. You can include articles in the Featured section of your index page, or in the featured section of a category, or both. To access...
27 Jun, 2019