Whether or not users can see uploaded files is controlled by the Display Files link on the Knowledgebase tab, but if they can see files, then the Files tab under the Settings menu controls what they see and how they see it.

- Filter allows you to reduce the number of fields displayed to make it easier to find.
- The File Configuration section controls what files can be uploaded. This includes
- Where the files are uploaded to (files directory). This is the server path format.
- How big the files can be (max file size)
- Types of files that can be uploaded (allowed extensions)
- Types of files that cannot be uploaded (denied extensions)
- Whether or not to include the files in the search, if possible (extract raw text)
- Whether or not to parse (index for searching) content of PDF files, and if you do parse them, where the program is that gets the text out of the PDFs (XPDF installation path)
- Whether or not to parse (index for searching) .doc (Word) files, and if you do parse them, where the program is that gets the text out of the doc files (catdoc installation path)
- What the auto-load directory files functionality should do when it finds a file listed in the database but no longer on the server (spy directory missing files policy)
- The private policy setting controls wheth.er files that are locked because they are private are displayed on the menu with a locked symbol, or whether they are simply not visible at all. When this is set to do not display entries then the user only sees files he or she can access. When it is set to display entries as 'locked' sign, then the user can see the entries but he or she cannot read them.
- The Look & Feel section controls how files are displayed.
- How many files are displayed by default (number of entries per page).
- Files can be sorted (sort files by) by alphabetical order, date files were added or modified and popularity.
- Whether or not people can see a list of the latest files that have been added. This is controlled by recently posted files. If this is set to 0, recent files are not shown, otherwise the number of recent files displayed is the number set here.
- Likewise whether or not people can see the most popular files is set under most downloaded files.
- Count entries/sub-categories defines whether a count of the entries is displayed in the menu header.
- Category columns defines the number of sub-categories displayed in the drop-down category lists. If this is set to one, then only the top-level categories are displayed. If it is set to 0, none are displayed.
- File preview format controls whether users see how many times the file has been downloaded.