Knowledge Base
What is Knowledge Base
A knowledge base is a compilation of structured information with the purpose of helping people identify and solve issues through content searching and retrieval or be informed about the product or service. The knowledge base is a very important component of knowledge management. Knowledge base...
03 Oct, 2018
User licensing explained
We often get asked how licensing works with respect to users and why we say you can have as many readers as you like. Privileges KBPublisher licenses are based around privileges. There are five default privilege groups contributor, author, editor, moderator and administrator, and these are...
29 Apr, 2016