The knowledgebase administrator sets user defaults when they create the knowledgebase, and can update them at any time.
Security
User setup is part of the security section in the Settings menu:
- From the Settings menu choose the Knowledgebase tab
- Go to the Security/Privacy/Registering section
Here you can:
- Force users to register before they access the knowledgebase
- Determine whether the registration must be approved by a moderator
- Determine whether users must complete a visual confirmation code before their registration is accepted
- Set the default privilege and role new registered users are created with
- Show or hide articles users do not have access to
- Set how long before KBPublisher logs an inactive user out.
Actions
The actions section controls what a user can do on the system.
- From the Settings menu choose the Knowledgebase tab
- Go to the Actions section.
Here you can:
- Set whether users can add comments and whether comments must be approved
- Determine whether users can rate articles
- Nominate who can contact the knowledgebase moderator
- Set whether users can attach documents to "Ask a question" form, and if so, what type of documents they can add
- Determine whether visual confirmation is required before any comments or emails can be sent.
