KBPublisher comes packed with lots of powerful features that make it so easy to use that even non-technical users can create rich content without the need for technical knowledge that you just don't have the time to learn.
General Features
- Easy to set up and use
- Extensively customizable
- Central language files
- Unlimited content
- Script exists on your server
- Access from any browser / computer
- Able to control who sees which areas/articles
- RSS
- Remote authentication of users
Visitor Features
- View articles and files
- View related articles
- Send to Friend feature
- Comment on articles
- Rate articles
- Search for articles
- View glossary terms
- View most recent
- View most popular
- Ask questions/feedback
- Quick response to feedback
- Password reminder utility
Categories
- Unlimited categories/levels
- Easy to order and rearrange
- Different ways to display categories
- Private categories
- Can display articles in more than one category
Articles
- Add attachments to your articles
- Visual text editor for adding / modifying articles
- Built-in image upload wizard
- Secure articles that can be read by registered users only
- Secure articles that can be read only by users with nominated roles
- Display articles in multiple categories
- Filter article results
- Simple article workflow
- Easy update of articles if you have update access
- Templates
- Bulk upload
Files
- Upload files to knowledgebase
- Users can view them
- Can attach files to articles
- Bulk add files on server
Administration
- Unlimited user privileges
- Password reminder utility
- Works with browsers from any location
- Extensively customizable
- Easy switch between public view and administration view
- Article templates
- Article types
- Workflow allows you to control when users can see articles
- Roles and privileges control which articles users can see and whether they must log on first
Customization
- Easily change the look and feel of the knowledge base through css files
- Easily wrap existing designs around the knowledge base
KBPublisher Uses
- Knowledgebase
- Help Desk
- FAQs
- Provide support for your products
- Policies and procedures
- Project documents and other content
- Training materials
- Shared company information.
