The screen width is the width of the box that displays the knowledgebase, including any menus. The width of the display is set up by the administrator but some people have narrower screens and find that they have to keep scrolling to the right to read articles. Or they may have wide screens and want the display to cover more of the screen.
You can personalize the width as follows:
- Click on Admin Area if you are in the public view
- Click on My Account, which is in the top right-hand corner of the knowledgebase screen, underneath your login details
- Click on the Settings tab
- Change the Box Width to the width you want KBPublisher displayed. You can use a set width, in pixels (px), or use a percentage (e.g. 100%). The default box width is the width that the administrator has set up for the database.
- Click Save.
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This functionality works in version 3.5 and above
