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The part of the knowledgebase where you do administrative tasks such as create articles, manage users and design the site. Users must log on to see this area, and they must have administrator, moderator, editor, author or contributor access. The action block in the top right-hand corner of the article that you see when you are viewing an article.
The record number the article or file is stored under in the database.
A program that extracts text from Word 2003 files. At KBPublisher, we use these extracts for searching.
The area of the knowlegbase where the reader will find the article or file.
The program that runs scheduling tasks on the server.
Web server directories start at what is called the document root (or default directory). This is where you put your home page. It is accessible by web visitors.
The file path on the local machine that your site is hosted on (that is, on the server). You can find your full server path by:
A program that creates PDF and HTML files.
The directory where KBPublisher is installed. By default, this is kb. If you're not sure what your KBPublisher installation directory is, take a look at the address line on your KBPublisher home page. Your installation directory is the directory after your domain name. For example, the address line on our KBPublisher home page is www.kbpublisher.com/kb. Thus our installation directory is kb. An encryption format used for passwords.
A modified files package is an upgrade package that allows you to simply replace files that have changed, rather than doing a full upgrade. In the package we provide you with a list of modified files to replace and you copy the new files over the old one. It's a much quicker way of doing an upgrade when the changes are not structural. An add-on module that is purchased separately to KBPublisher.
Controls user access.
This is the 'reader' view of the knowledgebase that people see. The user does not have to log in to see the public view, although they may have to log in to read articles if you have set your knowledgebase up that way. Users can be assigned "roles", which then control which articles they see in the knowledgebase.
Whether an article is published, unpublished, or waiting for approval. Published articles can be read in the public view, but unpublished and pending articles can only be seen when you are in the admin area.
A program that extracts text from PDF files. At KBPublisher, we use these extracts for searching.
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