This article assumes that you have already created your export template and saved it. If you have not done this, see Export Articles instead.
To generate a document from a previously saved export file
Once you have saved an export template, you can regenerate a document any time. The new export takes the latest copy of each article from your knowledgebase
- Click on the Export menu
- The export templates you have created are listed.
- Select the one you want to generate new documentation for by clicking on the Details (
) action icon.
- This opens the Export Detail screen with information about the template displayed. In the download section there will be one, two or three of: PDF, HTML (one file) and HTML (many files), depending on how many different formats you chose when setting up the export template.
- Click on Generate next to the format you want produce a document for. This creates a document, or documents, from the current knowledgebase. If this is the second or subsequent time you have generated a file, the generate date changes to the current date and time.
- Click on the file type--PDF, HTML (one file) or HTML (many files)--for the newly generated document.
- Choose Open if you want to view the generated file(s) now.
- Choose Save if you want to save the generated file(s) locally.
---------------------------------------------------------
This functionality works in version 4.0 only
