Roles control access to knowledgebase articles and files.
Some default roles have been created, but you can also create your own.
You must have administrator access to create new roles.
To create a new role:
- Click on Users
- Choose the Roles tab
- Click Add New
The following are compulsory:
- You must include the role name in the Title
- The Parent role denotes where in the list of roles this role is placed. If you choose 'Top Level' your new role becomes a top level role. Otherwise, choose the parent role for your new role.
You may also wish to:
- Add a description to explain why this role has been set up and how it should be used
- Change where in the role hierarchy the role is listed by changing the Order of the group.