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Customizing Public Area

Article ID: 95
Last updated: 18 Sep, 2009
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KBPublisher can be extensively customized and you can get some spectacular results if you want to design your own site.

When you install KBPublisher the default page looks something like:

KBPublisher quick add

  1. The standard header is controlled by the Header field.
    Settings -> Knowledgebase -> Look & Feel (format/template/style) -> Header.

You can choose to:

  • Include the header by checking the Header field
  • Remove the header by un-checking this field.

If you do use the header, then the title in the header is controlled by the Header title field,
Settings -> Knowledgebase -> Titles/Meta -> Header title.

  1. Likewise with the standard left menu. The menu is controlled by the View Format field,
    Settings -> Knowledgebase -> Look & Feel (format/template/style) -> View Format.

You can choose to:

  • Browsable
  • Left Menu
  1. Directly under the header you have menu options and a breadcrumb trail.

The menu options are displayed first. These are extra links you can include as part of the menu. For example, you might want to include a "Home" link if the knowledgebase is part of a larger site.

The menus are controlled by the Extra links in navigation field
Settings -> Knowledgebase -> Titles/meta -> Extra links in navigation.

To include other links add each link as follows:

  • Add the title to be displayed on the page, followed by a single pipe (|), followed by the URL to go to when a user clicks on a link.
  • If you want to add more than one link, separate each link by a double pipe (||).

e.g. Home | http://www.yourhomepage.com || Support| http://www.yourhomepage.com/support.html
would display the following two links at the top of the page: "Home / Support".

The breadcrumb trail is displayed after any extra links. It is controlled by where you currently are in the database and which article you are looking at.

  1. Whether or not the news is displayed on the front page is controlled by the News area.
    Settings -> Knowledgebase -> News.
  • Enable News Module controls whether news is displayed or not on the Public Area home page
  • Number of news on index page controls how many news items are displayed
  • Display 'News' link in menu controls whether or not there is a menu option for news
  1. Depends on "View Format". The main page displays KB categories, the most recent and the most popular articles.
    This can be changed by Recent articles, Most viewed articles and Category columns settings.

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Some functionality mentioned on this screen works in version 3.5 only or has been changed for version 3.5. For a complete list of changed/new functionality, please see version 3.5 release notes

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Also read
document The Knowledgebase tab explained

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Customizing article display options     Change KBPublisher Look and Feel (design integration)


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