Delete a file
Article ID: 98
Last updated: 16 Nov, 2013
To delete a file:
- Choose Files menu
- Click on the Files tab
- Click Delete from the options dropdown menu under Actions
- Click OK to confirm that you really do want to delete the file
- You will be presented with a warning message asking if you wish to delete the file from disk
- Choose No, just delete record from DB if you wish to delete it from the knowledgebase but leave the file on the server
- Choose Yes, delete from disk to remove the file altogether.
- If a file is attached to an article it cannot be deleted.