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The Lists Tab Explained

Article ID: 172
Last updated: 19 Dec, 2012

The Lists tab under the Settings menu allows you to:

  • Manage article statuses
  • Manage file statuses
  • Control article types
  • Manage user statues
  • Manage feedback subjects
  • Manage rating comments statuses

Article and file statuses

KBPublisher has four default article and file statuses: published, pending (approval required), draft and not published.

Use the Lists tab to add new statuses and modify existing ones. You control:

  • The name of the status
  • The color denoting that status
  • Description
  • Where the status appears in the list of statuses
  • Whether the status is active
  • Whether or not this status is published (which means users can see it),

Once you add a new status this status appears in the drop-down status lists on the User Privilege screen, so you can control whether or not users have access to the new status.

Add new article status tells you how to add a new status for an article.

Article types

Article types are used to group records for searching, to provide default template for the articles and to control the display of the type.
Add new article type explains how to create new article types.

User statuses

KBPublisher has four default user statuses: active, pending (approval required), unconfirmed, and not active.

Use the Lists tab to create new user statuses and modify existing ones. You control:

  • The name of the status
  • The color denoting that status
  • Description
  • Where the status appears in the list of user statuses
  • Whether the status is active.

Feedback subjects

There is an option on the Ask a Question screen that allows the user to specify a feedback subject from a drop-down list. You define these feedback subjects on the Lists tab. You control:

  • The title, which is what the user picks from the feedback subject list
  • Description
  • Who gets the feedback question (i.e. the specified supervisor)
  • Color associated with this feedback subject
  • Order it appears in the list
  • Whether the feedback subject is active.

Rating comment statuses

Rating comments have four intially-defined statuses: new, igore, in progress and processed.  You control:

  • The name of the status
  • The color denoting that status
  • Description
  • Where the status appears in the list of statuses
  • Whether the status is active.

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Article ID: 172
Last updated: 19 Dec, 2012
Revision: 3
Views: 8024
Comments: 0
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item Add new status
item Add new article type
item Add New Feedback Subject

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