Add an article as a result of user feedback

Sometimes, feedback from a user generates an idea for another article.
You can create this article direct from the feedback page.

• Click on the Feedback menu
• Click on the place question in KB icon (the curved blue arrow) under actions
• This brings up a new article screen for you to start creating the new article.
  The text in the email is listed in the article title
• Create the article as you normally would and save it.
• When you return to the Feedback screen, the Placed in KB box is checked.