Ask a Question
If you still cannot find the information, you can use KBPublisher's "Ask a Question" feature. As you type in the Question / Comment textbox, KBPublisher will display articles that might answer your question. If that list doesn't provide the answer you're after, click Send to email your question to the knowledgebase administrator. Questions can be targeted, too, so that questions will be sent to different users in your knowledgebase based on the item selected in the Subject dropdown box.
For more information on configuring recipients for Ask a Question submissions, see the following articles:
By "connecting" your contact form with your knowledge base, your visitors can get instant answers to questions that they would normally send you via email.
Turning off quick response
This option can be turned off in Settings if you prefer a basic feedback form without this feature.
Article ID: 131
Last updated: 29 Nov, 2017
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