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KBPublisher Knowledge Management Uses
Attach it to your company web site or use it standalone in order to: Share information with customers and partners Provide support for products Answer a list of frequently asked questions ...
24 Apr, 2025
Setting Email Recipients for your Knowledge Management System
System emails You can designate a user, or users, to receive system emails. From the Settings menu choose the Email -> Letter Template tab. Type the email of the person who is to receive...
24 Apr, 2025
Efficient Bulk News Updates for Your Knowledge Base
KBPublisher allows you to bulk update news items to: Publish news items or set them to not published Make news items private or public Schedule news items Set custom fields Set news status ...
24 Apr, 2025
Changing User Roles in Your Knowledge Management System
There are two ways to change the role of a user. The quickest way allows you to update the role of more than one user at the same time. Click on the Users menu Check the box to the left of the...
24 Apr, 2025
What are categories?
Categories control where information is displayed, how it is displayed and who can see it. They control the menu display (sometimes known as the table of contents) on the left hand side of the...
24 Apr, 2025
The article history screen explained
The History section shows all versions of the article or file. From here you can compare earlier versions with the current one, revert to earlier versions, delete versions, and also download a copy...
24 Apr, 2025
Private Articles
Set up private read, write, and unlisted To restrict whole categories: Edit the article category. Choose Private Read if you wish to restrict who can read the articles in this category or...
24 Apr, 2025
KBPublisher Community Edition
KBPublisher Community Edition KBPublisher Community Edition is 100% free, open source knowledge base software. Rate it on Github. KBPublisher Pro vs KBPublisher Community Edition Pro ...
24 Apr, 2025
Privacy Policy
Effective Date: December 01, 2020 Data Controller Contact Information Elemental Notions KBPublisher.com privacy@kbpublisher.com This privacy notice states our policies with respect to our...
23 Apr, 2025
Manage Automations
To access your automations, select Tools from the menu bar. Then select the Automations sub-tab: The tab displays both your active and inactive automations for either articles or files. Switch...
7 Apr, 2025
Manage Drafts
To manage existing drafts or create a new one, select Articles or Files from the main menu and select the Drafts tab: The tab lists all existing drafts. If the list is long, use the filter...
7 Apr, 2025
Enable searching in files
Text-based file searching/indexing (txt, html, etc.) is enabled by default. If you want to include searching PDF or Word documents then you need to do the following. Searching in PDFs To enable...
6 Apr, 2025
How to Create an Effective Knowledge Base for Your Company: A Step-by-Step Guide
In the context of digital business transformation, centralized storage of information is becoming critical. Knowledge Base is not just an archive of documents, but an intelligent system that speeds...
3 Apr, 2025
KBPublisher v8.0.3 release notes
KBPublisher release 8.0.3 fixed several issues found in release 8.0.2 The "Disable MFA" action has been changed to POST with token verification. Fixed a potential Reflected-XSS issue on user...
18 Mar, 2025
KBPublisher v8.0.2 release notes
KBPublisher release 8.0.2 fixed several issues found in release 8.0.1 Fixed issue with / not escaping correctly when sphinx search is enabled. Fixed issue with roles not being defined correctly...
10 Oct, 2024
Authentication session stops too often
Problem: Authentication session times out too often or too quickly, or the user can't log in at all and sees the message, "Due to extended inactivity your session has expired." Solution: Try...
19 Jun, 2024
System Requirements
KBPublisher has minimal requirements and should work on any modern server. Client Side: Operating System: Windows, Mac or Linux Web Browser: Internet Explorer 11+ or Chrome, Firefox, Safari. ...
23 May, 2024
KBPublisher v8.0.1 release notes
KBPublisher release 8.0.1 fixed several issues found in release 8.0 Fixed an issue with wrong date updated and updater when exporting from the admin area. Fixed an issue with incorrect export if...
26 Mar, 2024
KBPublisher v8.0 Release Notes
We are proud to announce that the latest version of KBPublisher v8.0 is now available. We have added some much-requested features and have improved existing features. New Modules and Features ...
13 Feb, 2024
How do I change my password?
To change your password: Log in to the knowledgebase Click on My account, which is in the top right-hand corner of the knowledgebase screen Click Security In the Password area, click the...
9 Feb, 2024
Add a File
To add a file from your local computer to the server, select Files from the menu bar to display a series of sub-tabs. To link to a file that is already on your server, see Add a local file. To...
9 Feb, 2024
The News Input Screen Explained
The blue line at the top of the screen denotes whether you are adding a new news item or editing an existing one. The Date is the news date displayed on the Public area screen. The Title is...
9 Feb, 2024
Add News Item
The quickest way to add a news item to use the Shortcuts menu at the top of your screen: Click on the drop-down menu in the top right of the screen and choose Add News . Or you can do it via...
9 Feb, 2024
The Article Input Screen Explained
The article screen is divided into two tabs. The Main tab, which is what you use to create the article, and the Advanced tab, where you set external links, the order of the article inside a category...
9 Feb, 2024
The file history screen explained
The History screens shows all versions of an file. From here you can compare earlier versions with the current one, revert to earlier versions, delete versions and you can download a copy of a...
9 Feb, 2024
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