Complete Guide to KBPublisher Free Edition

Introduction to KBPublisher Free KBPublisher is an intuitive platform for creating and managing a corporate knowledge base. The free version of our product provides full access to all the main functions of the system, allowing you to:

• Centralise disparate company information
• Speed up the process of training new employees
• Reduce the load on the support team
• Increase team efficiency

The main advantage of KBPublisher is its ease of use. You don’t need special technical knowledge or help of IT-specialists to start working with the system. This is a great option for anyone looking for Free knowledge base software open source.

KBPublisher Free Version

 Please see this article for  KBPublisher free version 

Step-by-step installation instructions:

Please see this article to install KBPublisher free version 

KBPublisher supports:

• Documents: PDF, DOCX, XLSX, PPTX
• Images: JPG, PNG, GIF
• Videos: MP4, WebM (links)
• Archives: ZIP, RAR

How to import:

1. Go to the ‘Content Management’ section
2. Click ‘Add New Document’
3. Select a file from your computer
4. Specify a category and tags

Main features of the free version

3 levels of access:

1. Article Editor
   • Text formatting (bold, italics, lists)
   • Insert images and tables
   • Add video (via iframe)
   • Versioning (history of changes)
2. User management
   • Create up to 10 accounts
   • Administrator
   • Editor
   • Reader
3. Database search
   • Full-text search
   • Filtering by categories
   • Search by tags
   • History of search queries
4. Analytics
   • Article views statistics
   • Popular search queries
   • User activity
   • Export reports to CSV

Tips for effective use

1. For administrators:
   • Update content regularly (at least once a week)
   • Analyse search queries to identify gaps
   • Create templates for frequently used documents
2. For employees:
   • Use bookmarks for quick access
   • Leave comments on articles with clarifications
   • Suggest new topics through the feedback system
3. For customer service:
   • Create a ‘Frequently Asked Questions’ section
   • Add guides on basic operations
   • Place support contacts in a prominent place

Upgrade to paid versions

When your team grows beyond 10 people or you need additional features, consider:

1. Cloud version (SaaS)
   • From $29/month
   • Unlimited number of users
   • Automatic updates
   • Backup
2. Boxed Version
   • One-time payment
   • Installation on your own servers
   • Customisation for company needs
   • Priority support

Bonus: When you upgrade from the free version, you get a 15% discount on your first payment.

Conclusion

The free version of KBPublisher is a full-featured solution for organising corporate knowledge. In just a few hours you will be able to:

1. Deploy the system on your computer or server
2. Set up the structure