Knowledge Base

Complete Guide to KBPublisher Free Edition

Article ID: 516
Last updated: 20 May, 2025

Introduction to KBPublisher Free KBPublisher is an intuitive platform for creating and managing a corporate knowledge base designed specifically for Russian companies. The free version of our product provides full access to all the main functions of the system, allowing you to:

  • Centralise disparate company information
  • Speed up the process of training new employees
  • Reduce the load on the support team
  • Increase team efficiency

The main advantage of KBPublisher is its ease of use. You don’t need special technical knowledge or help of IT-specialists to start working with the system. This is a great option for anyone looking for Free knowledge base software open source.

Installing KBPublisher Free

Detailed System Requirements:

Minimum configuration:

  • OS: Windows 7/10/11 (64-bit) or Linux (Ubuntu 18.04+, CentOS 7+)
  • Processor: 2 cores, 2 GHz
  • RAM: 4 GB
  • HDD: 10 GB free space
  • Browser: Chrome 80+, Firefox 75+, Edge 80+

Recommended configuration:

  • OS: Windows 10/11 or Linux (Ubuntu 20.04+)
  • Processor: 4 cores, 3 GHz
  • RAM: 8GB
  • SSD: 20 GB free space

Step-by-step installation instructions:

  1. Distribution Download.
  2. Install on Windows
    • Double click on the downloaded KBPublisher_Setup.exe file.
    • Select the installation language (Russian is available)
    • Specify the installation path (by default C:**KBPublisher).
    • Wait for the process to complete (3-5 minutes)
  3. Installation on Linux
    • Open a terminal in the folder with the downloaded file
    • Run the command: chmod +x KBPublisher_Install.sh.
    • Run the installation: sudo ./KBPublisher_Install.sh.
    • Follow the instructions on the screen
  4. System Startup
    • After installation, open a browser
    • Enter the address: http://localhost:8080
    • Or http://[your-ip]:8080 to access from a local network

Initial System Setup

Tip: Use a complex password for the administrator and save it in a safe place. This community edition offers a solid foundation for your knowledge base.

KBPublisher provides a great starting point for a knowledge base management system open source.

  1. Initial Configuration When logging in for the first time, the system will prompt you to:
    • Create an administrator account
    • Specify the name of your organisation
    • Select interface language (Russian/English)
    • Configure security settings
  2. Creating the structure of the knowledge base Recommended structure to get started:
  3. Products/Services.
  4. Descriptions
  5. Instructions
    • Frequently Asked Questions
  6. Internal Processes
    • Regulations
    • Document templates
    • Company Policies
  7. Technical Support
    • Troubleshooting Guides
    • Responsible contacts
    • Work schedules
  8. Importing existing data

KBPublisher supports:

  • Documents: PDF, DOCX, XLSX, PPTX
  • Images: JPG, PNG, GIF
  • Videos: MP4, WebM (links)
  • Archives: ZIP, RAR

How to import:

  1. Go to the ‘Content Management’ section
  2. Click ‘Add New Document’
  3. Select a file from your computer
  4. Specify a category and tags

Main features of the free version

3 levels of access:

  1. Article Editor
    • Text formatting (bold, italics, lists)
    • Insert images and tables
    • Add video (via iframe)
    • Versioning (history of changes)
  2. User management
    • Create up to 10 accounts
    • Administrator
    • Editor
    • Reader
  3. Database search
    • Full-text search
    • Filtering by categories
    • Search by tags
    • History of search queries
  4. Analytics
    • Article views statistics
    • Popular search queries
    • User activity
    • Export reports to CSV

Tips for effective use

  1. For administrators:
    • Update content regularly (at least once a week)
    • Analyse search queries to identify gaps
    • Create templates for frequently used documents
  2. For employees:
    • Use bookmarks for quick access
    • Leave comments on articles with clarifications
    • Suggest new topics through the feedback system
  3. For customer service:
    • Create a ‘Frequently Asked Questions’ section
    • Add guides on basic operations
    • Place support contacts in a prominent place

Upgrade to paid versions

When your team grows beyond 10 people or you need additional features, consider:

  1. Cloud version (SaaS)
    • From $29/month
    • Unlimited number of users
    • Automatic updates
    • Backup
  2. Boxed Version
    • One-time payment
    • Installation on your own servers
    • Customisation for company needs
    • Priority support

Bonus: When you upgrade from the free version, you get a 15% discount on your first payment.

Conclusion

The free version of KBPublisher is a full-featured solution for organising corporate knowledge. In just a few hours you will be able to:

  1. Deploy the system on your computer or server
  2. Set up the structure
Article ID: 516
Last updated: 20 May, 2025
Revision: 6
Access: Public
Views: 12
Comments: 0