Defining Organizational Knowledge: Types, Layers, and Strategic Value

Knowledge transformation. How KBPublisher helps strengthen your organization

In today’s business world, knowledge is the most valuable asset. It must be managed and used correctly. This will help increase productivity, ensure quality customer service and strengthen your company’s position in the market as much as possible. KBPublisher is modern software used to create knowledge bases. It enables companies to manage their existing knowledge correctly. This is a key component of organizational knowledge management. Knowledge is transformed into information and wisdom. The power of knowledge.

From knowledge to wisdom

To understand the role of KBPublisher in a corporate environment, it is necessary to understand the hierarchy of knowledge. This process always starts with some data. These are raw numbers and facts. Then the data is converted into information. To do this, contextualization and analysis are performed. Then the information is integrated into knowledge and applied in practice. This integration facilitates organizational knowledge creation. At the top of this rather complex hierarchy is wisdom. This is the ability of people to make informed decisions based on the experience and knowledge they have accumulated.

Explicit knowledge is formalized knowledge that is easy to express and communicate: manuals, instructions, training materials, reports. KBPublisher provides tools for effective management of this knowledge, simplifying its storage, search and updating. Tacit knowledge, on the other hand, is personal experience, skills, intuition, and know-how that are difficult to formalise and communicate. It is ‘knowledge that we know’ but cannot always clearly express in words.

KBPublisher helps organizations capture and share this valuable experience using features that allow employees to share their knowledge, ask questions, and get answers from colleagues. In this way, tacit knowledge becomes more accessible to the entire organization. Legal and intellectual frameworks.

Organisational knowledge. What is it? The definition and protection of organisational knowledge are also influenced by legal and intellectual frameworks. Understanding this impact leads to a clearer organizational knowledge definition. This includes aspects such as copyright, patents, trade secrets, and non-disclosure agreements. KBPublisher helps organizations manage these aspects by providing tools to control access to knowledge, protect confidential information, and ensure compliance with legal requirements.

Three key tasks that KBPublisher solves

KBPublisher is an unusual knowledge base, an incredibly powerful tool that transforms the way organizations work with information. It helps solve three important tasks, positively affecting all aspects of business:

1. Employees quickly receive all the knowledge they need to solve production tasks.
2. Customer service is improved. Users are able to find all the information they need on their own.
3. Costs are reduced and resources are optimized. It is essential to invest in this knowledge base. Such costs are quickly recouped, as training costs are significantly reduced. Work becomes more efficient and the number of errors is reduced. The necessary information can be found as quickly as possible. Problems can be solved quickly. This makes it possible to save resources.

Various processes are automated. Example: answers to frequently asked questions. Employees are given the opportunity to do something else. They focus on solving complex tasks. Access to a centralized knowledge base makes it possible to avoid duplication of effort and ensure consistency of information within the company.

KBPublisher offers a comprehensive knowledge management solution that enables organizations to leverage their knowledge effectively, increase productivity, improve customer service and reduce costs. Ease of use, flexibility, and a wide range of features make KBPublisher the ideal choice for companies of all sizes and industries seeking success in the knowledge era. Whether it's a free version, a boxed solution, or a cloud platform, KBPublisher provides flexible options to meet the needs of every organization.