Knowledge Base

Delete a file

Article ID: 98
Last updated: 16 Nov, 2013

To delete a file:

  • Choose Files menu
  • Click on the Files tab
  • Click Delete from the options dropdown menu under Actions
  • Click OK to confirm that you really do want to delete the file
  • You will be presented with a warning message asking if you wish to delete the file from disk
    • Choose No, just delete record from DB if you wish to delete it from the knowledgebase but leave the file on the server
    • Choose Yes, delete from disk to remove the file altogether.


  • If a file is attached to an article it cannot be deleted.

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Article ID: 98
Last updated: 16 Nov, 2013
Revision: 1
Views: 7085
Comments: 0
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